Support & Maintenance

Ensuring that you IT software and infrastructure fulfils your needs and is robust, stable, available, secure and up-to-date.

Support & Maintenance

What we offer

  • Active or passive monitoring of key factors such as network activity, resource utilisation, system availability and software responsiveness.
  • Maintaining an contractual SLA and reporting to you agreed KPIs.
  • Helpdesk services, such responding to requests for support and configuration changes, which may be provided on-site or remotely.
  • Proactive application of security patches and/or functional updates.

Benefits of our services

  • Reliablity

    We aim to provide a realible service where you won't be kept waiting for a reaction to your support requests.
  • Substitutability

    You don't need to worry about service disruption if you internal IT support staff is unavailable, due to vacation for example. We're always here for you.
  • Alertness

    Depending on the level of support you agree with us, we can actively monitor your systems and fix problems even before you noticed that they have arisen.
  • Flexibilty

    We aim to be flexible in the service we provide you and don't stick to a rigid support model set by us. Whatever your needs we will try to accomodate them.

Want to know more?

Lend us a moment of your time and let's discuss how we can help you.